Shipping & Return Policy

Shipping Policy: 3 to 10 days delivery

 

At Auslanda, we understand the excitement of receiving your new clothing items promptly. That's why we offer fast and reliable shipping options to ensure your order reaches you in a timely manner.

 

Processing Time:

  • Once you place your order, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer.

 

Shipping Methods:

  • We offer a range of shipping options to accommodate your needs. Our standard shipping typically delivers within 3 to 10 business days, depending on your location.
  • Expedited shipping options may be available for an additional fee, providing faster delivery times.

 

Tracking Your Order:

  • Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. You can use this tracking number to monitor the status of your delivery in the “Track your order” section.

 

Shipping Costs:

  • Shipping costs vary depending on your location, selected shipping method, and order total. We offer free standard shipping on orders over a certain threshold (e.g., $50); the amount will be announced on the website.

 

International Shipping:

  • We currently only offer shipping within United States and U.S. territories.

 

Shipping Delays:

  • While we make every effort to ensure timely delivery, please be aware that shipping delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. We appreciate your patience and understanding in such situations.

 

Address Accuracy:

  • It is essential to provide accurate shipping information to avoid delivery delays or returns. Please double-check your shipping address during checkout to ensure accuracy.

 

Return policy:

  • We will accept return within 5 business days of delivery. Please contact us as soon as possible to provide you more information.
  • Items must be unworn and returned with their original tags and clear garment packaging, including the SKU label. We do not offer exchanges. Please note that all swimwear, intimates, jewelry, bodysuits, face masks, and beauty products are final sale and cannot be refunded.

 

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@auslanda.com. Thank you for choosing Auslanda to fulfill your stylish plus-size clothing needs. We look forward to serving you!